Education & Training International Refund Policy
All requests for a refund should be submitted in writing (with supporting documentation) to the Manager, Admissions at Education and Training International (ETI) This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
| TIMELINE / REASON | Amount Refunded ELICOS | Amount Refunded MAINSTREAM | Amount Refunded SCHOOL | Amount Refunded HIGHER EDUCATION |
|---|---|---|---|---|
| Visa unsuccessful | All the fees paid excluding (AUD) $230 admin fee | All the fees paid excluding (AUD) $230 admin fee | All the fees paid excluding (AUD) $230 admin fee | All the fees paid excluding (AUD) $230 admin fee |
| If ETI is unable to provide the course | 100% refunded | 100% refunded | 100% refunded | 100% refunded |
| If incorrect or incomplete information is supplied by the applicant and the offer is withdrawn by Education & Training International | All the fees paid excluding (AUD) $600.00 |
All the fees paid excluding (AUD) $600.00 |
All the fees paid excluding (AUD) $600.00 |
All the fees paid excluding (AUD) $600.00 |
| Student withdraws 10 weeks before the course commences | All the fees paid excluding (AUD) $230 admin fee | ETI will retain 10% of the full semester tuition fee | ETI will retain 10% of the full semester tuition fee | ETI will retain 10% of the full semester tuition fee |
| Student withdraws 4 - 10 weeks before the course commences | ETI will retain 30% of the full semester tuition fee | ETI will retain 30% of the full semester tuition fee | ETI will retain 30% of the full semester tuition fee | ETI will retain 30% of the full semester tuition fee |
| Student withdraws 0 – 4 weeks before the course commences | No refund | ETI will retain 50% of the full semester tuition fee | ETI will retain 50% of the full semester tuition fee | ETI will retain 50% of the full semester tuition fee |
| If the student withdraws 0 - 4 weeks after a term/semester commences | No refund | ETI will retain 60% of the full semester tuition fee | ETI will retain 60% of the full semester tuition fee | ETI will retain 60% of the full semester tuition fee |
| Student withdrawal 4weeks or more after the course commences | No refund | No refund | No refund | No refund |
| Breach of visa conditions or rules of the provider and is terminated from the course | No refund | No refund | No refund | No refund |
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Education and Training International - Refund Policy (pdf) |
|
TAFE Refund & Withdrawal Request Form (pdf) |
ETI will deduct the amount indicated and will refund the balance remaining from actual fees paid.
A notice of withdrawal may be accepted as grounds for a partial refund of fees if the supporting documentary evidence can substantiate a claim for:
- Illness or disability;
- Death of a close family member (parent, sibling, spouse, child); or
- Political or civil event that prevents a student continuing a program.
