Once you have commenced your course, you need to meet with the International Student Advisor at your college to discuss your options. Once you have done this, you will need to complete the Change of Course/Campus Form (which can be collected from the International Centre at your college).

This form will need to be signed by your college and then sent to ETI Admissions at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The Admissions team will then amend your registration and forward the new documents to you.

You need to contact the Admissions team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to put your request in writing. We will contact the school that you have requested to see if they can accept you. If you wish to withdraw from a government school and attend a private school you will need to complete a Withdrawal form (this can be obtained from ETI at This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and then apply directly to the school of your choice.

Students who wish to withdraw before their course finishes are required to complete the Refund and Withdrawal form. This needs to be submitted to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , which will then go the Manager of Student Services & Compliance to review.

Refund and Withdrawal Form (pdf)

Please note the following when submitting this form:

1. If your refund request is due to an unsuccessful visa application you are required to submit a copy of the visa refusal letter or e-mail with your request.
2. Students under 18 need their guardian's signature on the refund form.
3. Only the student (unless under 18 in which case the guardian) can sign the refund request form.
4. Full bank account details need to be written on the refund form in order for us to be able to process the refund.
5. A refund can take up to 4 weeks to process, so please allow this time for the processing of your request when submitting your refund form.
6. If you paid via on-line credit card your refund will be returned to the credit card.

The first semester of the course must be paid in full, the following semester fees will be due in May and October of each year. If you are unable to pay your fees you can apply for a Financial Hardship Scheme, further information about this will be included in the fee reminder letter that will be sent to you before your fees are to be paid.

Always quote the "File Reference Number" with each payment to ensure your payment is allocated to the correct account. Your File Reference number is located on all documentation from ETI.

Fees can be paid by credit card or online through our website, choose the "online services" menu option. Paying by debit transfer students should note that most banks will have a daily limit of only $1000.

Cheques should be made payable to "Education & Training International".

Students are not permitted to change providers until they have completed at least 6 months of their Principal course(s), if they have been offered longer than 6 months of study.

Students changing to another provider inside the 6 months will require a release letter in order to proceed with the change. Release letters are only issued in exceptional circumstances and are required to be requested in writing to the Manager Client Services - Admissions at ETI and accompanied with a Withdrawal Form. This request will be assessed and you will be advised of the outcome.

A Refund and Withdrawal form can be acquired from International Office at your campus or downloaded below.

Refund and Withdrawal Form (pdf)

No, the parent/s can return home, however, other welfare arrangements must be made, the student will either need to make an arrangement for a homestay family through Australian Homestay Network or stay with a blood relative until you turn 18 years of age.

Yes, please advise your school when you enrol that you will require this and they can organise it when you complete your studies.

The minimum time a student can study on a student visa is for 6 months (2 terms of schooling).

Some of our government schools offer a Short Term Study Program for 3-6 months, for detailed information about this program, please see our Short Term Study Programs.

If you wish to extend your studies, please complete the "Continuing Student's Application" form, which can be obtained from the International Centre at your campus or downloaded here.

Continuing Student's Application Form (pdf)

Please complete this form and submit it to Admissions via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or in person at our office (Ground floor, 123 Adelaide Terrace, East Perth). Our Admissions team will then process your application and email your new offer letter and documents to you.

Please note, you will need to extend your student visa, for information about this please contact DIAC (www.immi.gov.au).

Students who have breached provider or visa regulations will be given an Intention to Report notification. This gives the student 20 working days to appeal the decision of the intention to report.

The appeal period is not for students to plead to not be reported but rather to show that the reason for report is not valid or is inaccurate, evidence of this would usually be required. Appeals can be made to the Manager of Student Services & Compliance at ETI. An appointment is required to discuss the appeal and contact should also be made in writing initially.

Students who do not succeed with their appeal have the option to access the external appeals process via the Ombudsman. These details are supplied with the written outcome of your internal appeal.

If this external appeal is not successful or students who do not appeal at all; will be reported to DIAC (Immigration).